B. Carlson Heating, Cooling & Plumbing, Inc.
Review Summary
- Positive experiences: Customers consistently praise the professionalism, expertise, and friendliness of the technicians, particularly Drake, Santino, and Ivan.
- Services provided: Successful installations of toilets, dishwashers, water heaters, and mini-split systems. Repairs include leak fixes (under sinks, in yards, and pipe ruptures).
- Customer satisfaction: Customers highlight the company's responsiveness, thorough explanations, and ability to complete work quickly and efficiently.
- Value: Several reviewers noted reasonable pricing, with some receiving discounts.
- Overall recommendation: Customers express high satisfaction and indicate they would recommend and reuse the company's services.

Reviews
View All on Google4.7
(1064 reviews)
Susan Morris
December 14, 2024
Drake was highly professional, detail-oriented, friendly, kind, and knew what to do! He took the time he needed to make me as a customer glad I called your company! He installed a new Kohler toilet, installed a new GE dishwasher, fixed the leak under my sink, made sure with new caulking around my sink that everything was perfect! Thank you Drake!
Gregory Butler
January 9, 2025
B. Carlson did an incredible job with the installation of our new water heater. Everything from the initial estimate meeting and quote to the installation and invoicing was done professionally and with great care. They even made an adjustment to their quote based on other quotes I had received. I highly recommend them for and plumbing needs you have. Incredible customer service and very good work.
Chris Johnson
Great experience with this company and our technician, Drake. We had a pipe rupture under the slab of our home that required a fix. Drake was wonderful, and we relied on his expertise to address the issue. We had hot water in our home returned within 24 hours of our call. Can’t express how thankful we are that he was able to help us through this situation.
Mark Schaefer
Outstanding sales representatives, project planning, site prep, and installation of our new mini split system. The team explained the system thoroughly and did a great job of clean up of all rooms and the roof when the project was finished. The project was started quickly and it was finished when the team said it would be. We couldn’t be happier with the ability to individually control the temps of all rooms. Great work, B Carlson team!
Carmen Atencio
We had a water leak in the front yard and called Carlson Plumbing. They sent two of their best to help resolve the problem. Their names are Santino and Ivan. We were so lucky to have them do the work for us. We were so concerned about how long we would have to be without water. They reassured us that they would take care of it as soon as possible. True to their word it was done in a short period of time. Thank you Santino and Ivan. Keep up the good work. Definitely will refer This company again.
David Bohannon
The plumbers worked quickly and explained their work to me. He was able to take off a large sum from the original estimate due to several factors was a great relief to me. I will be hiring them again if the need arises
Ellie Guadron
They were very professional and reasonable. Once the technician got to my home he explained the possible issues and estimates. I had a leak from a pipe in my front yard l, right before my water softener, and he began to work right away. It’s been freezing the past few days, even today, and he kept going until it was fixed. There was a lot of digging and he did it all himself. He gave us advice on what to do to help the pipe not freeze overnight too. I’m very glad that he fixed the pipe. Thank you!
K Madden
When our water heater died a few days ago, B.Carlson sent Drake over to assist. He was extremely professional and personable, exceptionally respectful and sweet with our dog, and got the job done the very same day. He explained all the details of the new heater and code additions and cleaned up after himself. One of the best techs we've had out from any company in a long time. Thank you Drake!